General Policies

Etiquette

Please turn off cell phones and chiming watches while inside the theatre. Texting is not allowed inside the theater: the light emitted is distracting to both performers and other audience members. Due to these distractions, we ask that you refrain from reading and writing text messages or e-mails, checking social media, playing games or otherwise using phones, tablet computers and other portable electronic devices during the performance. After the show, feel free to call/text/e-mail/tweet/update your friends about the great theater you just saw at Curtain Call!

Photography/Recording

The taking of photographs or recordings of any kind before, during or after the performance without written permission from Curtain Call is strictly prohibited.

Smoking

Smoking is prohibited everywhere in our theatres.

Ticket Donation Requests

Have an upcoming auction or fundraiser? If you’re a fellow non-profit, we might be able to help!

We support Connecticut-based non-profit organizations, with priority given to producing arts organizations, public and private schools, health-related services for individuals, and community organizations in the Fairfield County area.
Due to the overwhelming demand, we are unable to honor donation requests for organizations located outside of Connecticut at this time.

All ticket donations are made at the sole discretion of Curtain Call based on the requesting organization and the services provided by the organization. Most often, we will provide two ticket vouchers each good for one ticket to a performance at Curtain Call

** (Restrictions: All shows are subject to availability. Vouchers cannot be redeemed for cash or applied toward the cost of a subscription.)**

Occasionally, we will donate Flex Passes which are good for 5 to 10 tickets.

Box Office Policies

Performance Times

Evening performances generally start at 8:00pm unless otherwise noted. Sunday matinees are at 2:00pm. Doors open one half hour before performances in The Kweskin Theatre. Doors open one hour before performances in The Dressing Room Theatre. All sales are final. There are no refunds or exchanges. (If unable to attend, you may consider donating your tickets to the theatre in exchange for a contribution receipt.) Flex Pass Subscribers may call the Box Office at (203) 461-6358 for exchange options up to 24 hours before a performance.

Box Office Hours

On non-performance days, our Box Office staff is located in the Curtain Call Main Office, across the driveway from The Kweskin Theatre.

Non-performance days: Tuesday through Friday – 10am to 4pm.

Performance days: Thursday, Friday, Saturday – 3pm to 11pm; Sunday 10am to 5pm.

To reach the Box Office, please call (203) 461-6358 or email BoxOffice@curtaincallinc.com

When will I receive my tickets?

All tickets are held at the Box Office and are available for pickup 1 hour prior to curtain for the Dressing Room Theatre and a half hour prior to curtain for the Kweskin Theatre. Flex Pass Subscription tickets are also held at the Box Office.

Courtesy Reminders

Early each week, we notify ticket-holders of their reservations. We do this by email and/or by telephone. This is especially helpful to Flex Pass Subscribers who may have purchased tickets nearly a year in advance. It’s a helpful reminder of performance time and other area information such as nearby construction, etc.

Special Needs Seating

A number of wheelchair and companion seats are available. If you are in need of special seating, please notify the Box Office when making your purchase.

Privacy Policy

We do not sell or share our mailing lists. We do, however, often purchase lists from outside mail houses, so sometimes those who have previously requested no mail from us, do receive communication. We apologize for that potential inconvenience.

Assisted Listening Devices

A limited number of infrared listening devices are available through the box office on a first-come, first-served basis. You will be asked to leave a form of identification as a deposit when you pick up the device.

Late Seating

All performances start promptly at the time listed. Patrons arriving late to the performance will be seated by the House Manager at his or her discretion.
Latecomers may be seated in locations other than those for which they hold tickets.

Inclement Weather

We do not cancel performances, except in an extreme weather emergency. If we do so, we will issue refunds or exchange your tickets for another performance. We do not issue refunds for unused tickets if we have not cancelled a performance.

LAND ACKNOWLEDGEMENT

The land on which Curtain Call is located in Stamford, CT is the ancestral land of Native Americans – the Siwanoy. We acknowledge those native Americans and the loss of their homeland – land on which we thrive today.